Refund policy

Order Changes & Cancellations

Orders are processed as quickly as possible to ensure timely delivery. Once an order has been placed and processing has begun, we are unable to guarantee changes or cancellations.

Please make sure all order information, including shipping details and product selection, is correct before completing your purchase.

Shipping Issues

The Horror Bags is not responsible for lost, stolen, delayed, or incorrectly delivered packages caused by shipping carriers or incorrect information provided by the customer. Customers are responsible for ensuring their shipping information is accurate at checkout.

Contact Us

If you have any questions or concerns regarding your order, please contact our support team:

Email: thehorrorbags@outlook.com

By placing an order with The Horror Bags, you acknowledge and agree to this Refund & Return Policy and understand that all sales are final.